Privacy Policy

Privacy Policy

General
Susan's Home Association, H.P. 580381697 (hereinafter: A.R. or the "Company") operates the website www.sushanhouse.org.il, which serves as a website for customers to receive information, review, test and purchase various products, which change from time to time, such as the production of candles, soaps, various packages, and ceramic products that change from time to time, in an easy and convenient way.

We at A.R. operate in accordance with the laws of the State of Israel, including in accordance with the privacy laws applicable to the personal information we collect about our customers. The Company respects your privacy and is committed to protecting the personal information we hold about you. Our Privacy Policy is intended to inform you about the types of information we collect about you through the Site or otherwise within the framework of the services we provide (hereinafter: the "Services"), including the purchase of candles, ceramic products and soaps, various packages and related accessories, etc.; the ways in which the Company collects the information; the measures the Company takes to secure the information, as well as the uses made of it Information and the options available to you regarding the use of information about you. We will not trade the information or transfer it to others, except as stated in this document. 

The collection of information as detailed below and its retention is required for operational purposes necessary to provide optimal service and provide services to you by us, as well as to protect our legitimate interests, subject to the Privacy Protection Law, 5741-1981 (hereinafter - the "Privacy Protection Law"), and other legal provisions that apply to us. It is important for us to note that you are not legally obliged to provide the requested information, but without the information we will not be able to handle your request. 

In the event that we provide you with additional instructions and/or information regarding your privacy, inter alia as part of carrying out a transaction to purchase products or when browsing the company's website, the information in this policy document is in addition to any such instructions and/or information. 
We may update this privacy policy from time to time, as necessary and in accordance with changes in the law. Please note these changes, as they apply to you. Our updated Privacy Policy will appear on this site at all times.

What personal information do we collect about you and how do we collect it?
The personal information we collect may include the following:
Identifying information and contact information such as name, phone number, social security number and email address. Such information will be collected by you directly as part of the details filling pages on the site, filling in details on landing pages that you reach through social networks, or by contacting our customer service or information we receive from third parties (such as employers who purchase products from the site for their employees) Details about the payment method you will use. Such information will be provided by you directly as part of the details filling pages on the site and registering on the site, including as part of making purchases on the site, or by contacting our customer service.

Information contained in the answers you give to questions asked for personal identification and security purposes on the site, or as part of completing surveys. Such information will be provided by you directly as part of the site's personal information and registration pages, filling in details on landing pages that you access through social networks, or by contacting our customer service or information we receive from third parties. Participation in these surveys is on a voluntary basis and you can choose not to provide the information. e
Information required for the prevention of fraud and scams. Such information will be collected by us through your use of the site and through third parties. 

Additional information as stated in this privacy policy.
If you provide us with details about other people (e.g. family members, employees of your company) or on their behalf, you must obtain their consent to this, to this privacy policy and to the terms of use or regulations of the relevant service. j
Please note that the law also protects the privacy of children. Respect the law and your children, obtain their consent to collect information as described in this policy, and guide them on safe use of the services.

Use of Information
The purposes of using information include, among others, the following
Providing services offered by us and/or those on our behalf
Communicating with you and others regarding our services, including giving you the opportunity to change, correct and cancel services we provide to you Advertising and marketing on our behalf, providing information about products and services we provide in collaboration with third parties, including information tailored to you (see more information about contact methods, advertisements and direct mailings, below)Improving the information about you we have Adjusting the ads and/or transactions that will be presented to you when you visit the site to your areas of interest

Complying with legal requirements, responding to judicial and governmental orders, including those of foreign authorities, if we believe* that we are required to comply with them
Protecting our legal rights and those of others Maintaining procedures and policies, such as book audits, security Information, billing and collection, business continuity, fraud prevention and recovery, and disaster recovery and record and document retention Operating and improving our services and products, including conducting market research and surveys, statistical analyses, including deciphering the uses that our customers make of our network, services and products, examining the number of visitors to the site, segmenting purchasing habits, generic segmentation, etc. Ongoing operation and enriching the content of the site, performing management and control operations for systems Handling requests from data subjects to review and correct information

Transferring information
We may transfer the information in our possession to third parties, including overseas. The information will be transferred solely for the purpose of realizing the purposes permitted to us, in accordance with the provisions of the law and according to your permissions, and subject to the provisions of this policy. This is subject to the third party undertaking to maintain the information in exactly the same manner as we maintain it. However, it is clarified that in cases where the information is transferred in response to judicial orders and/or at the request of law enforcement authorities, as detailed below, we will endeavor to ensure that your privacy is maintained to the extent possible, depending on the circumstances of the case.

The company may transfer the information to third parties as stated, as detailed below
Businesses and/or suppliers and/or sub-suppliers and/or through outsourcing contractors, with whom we will cooperate as part of our services and as part of an activity in which you may participate and receive a service. The information will be transferred to them in order to complete the specific service
Subcontractors in areas such as call centers, information systems, communication providers, payment services, etc.