The tools on the website are handmade by teenagers at Susan's House. Each purchase directly supports their rehabilitation, empowerment, and a better future for them.

Yes, we deliver to all locations within the country and also to international destinations.

Free shipping on purchases over 200₪ to a single address.

We ship our products via courier services. The delivery time is between 5 to 10 business days.

Yes, you can choose self-pickup from our store in Jerusalem. When making the payment, you must select self-pickup, and we will contact you to arrange it.

In the event of a defect or damage caused during shipping, we will be happy to send a replacement item.

Absolutely! We offer customized solutions for employee gifts, business events, weddings, and more. Contact us and we'll be happy to help.

Some items are available in multiple colors or styles. For personal projects – we would love to hear from you and explore the possibility of a customized order.

The proceeds from the sale of the tools go directly back into our activities with the youth – for employment, education, training and welfare. When you buy – you contribute directly to the rehabilitation process, and to the growth of the youth.

Yes! We are open every day from 9 am to 8 pm, except Thursdays when we close at 2 pm. You can come to the store every day and see our variety of tools and jewelry. We would love to meet you!

You can call for details and to schedule a time 02-6725069, or send an email to susanshouse.j@gmail.com, and we will get back to you as soon as possible with all the details.